We want you to be 100% happy with your purchase. If you are not for any reason, Talia Naomi offers returns and exchanges in the UK within 14 days of receiving your item. Just make sure your item is in its original condition and please note down the reason for any return or exchange. Kindly note that we unfortunately cannot process international returns & exchanges at this time: all international sales are final.
Please email us directly to obtain return authorisation. When you return goods within the period specified above (other than as a result of a defect) you must cover the cost of returning the goods.
We recommend you return any items by registered, signed for, or recorded delivery and purchase insurance with your carrier for the value of the merchandise. This is only applicable for products that are returned in the same condition they were received with original tags and packaging intact. Any product that has been damaged or worn will not be refunded. Due to hygiene reasons, earrings cannot be returned. We are happy to assist with repairs. The customer will be responsible for associated costs including shipping.
We welcome your comments about this Site and the goods and services sold on it. You can contact us best by email at info@talianaomijewellery.com
